GLO will, at no additional charge, transport up to three (3) bags and one (1) personal item for each ticketed passenger. Baggage offered above those limits and overweight baggage will be accepted for carriage subject to a nonrefundable Excess Baggage Service Charge and to the availability of space on the aircraft.
Should your travel plans change, your right to a refund is limited. Participants changing or cancelling a GLO Now reservation prior to the scheduled departure of the Charter Flight will receive full refund of their Charter Flight Price. Participants changing or cancelling a GLO Saver reservation or a GLO Advance reservation will not receive a refund of their Charter Flight Price. However, Participants making such cancellations prior to the scheduled departure of the Charter Flight will, after payment of a non-negotiable per passenger change/cancellation fee, receive a courtesy credit for future travel on any FlyGLO schedule or charter service. Participants who do not change or cancel any GLO reservation(s) prior to the scheduled departure of their Charter Flight forfeit all rights to refund of their Charter Flight Price and all rights to receipt of a courtesy flight credit for future travel. Tickets purchased for such forfeited reservations will be null and void.
Purchase of a separate ticket is not necessary for an infant held in the lap of a parent or in the lap of any person 16 years of age or older, provided that the infant is included in the GLO reservation. A ticket must be purchased, however, for an infant traveling in his or her own seat and you must also provide your own safety seat clearly labelled as approved by the Federal Aviation Administration (FAA).
In exchange for a service charge, unaccompanied children 6 YEARS OF AGE THROUGH 15 YEARS OF AGE will be accepted on non-stop FlyGLO flights only. Such children must be accompanied by a parent or responsible adult until they have boarded the flight and the aircraft has departed the gate. Such children must also be met at the destination by another parent or responsible adult. GLO will not be accept unaccompanied children UNDER 6 YEARS OF AGE under any circumstances, nor does GLO accept unaccompanied children whose itinerary includes connection to/from another airline.
Small dogs or cats may be accepted on a space-available basis, in cabin only, at a fee of $100.00 per pet per flight segment subject to their being in an FAA-approved pet carrier that must fit under the seat directly in front of the passenger and also subject to that pet and pet carrier remaining stowed throughout the flight. Such acceptance shall apply against the ticketed Passenger’s one-item carry-on luggage allotment.